Customer Service or Customer Care?

Today’s post is based on my experiences which are mostly from within the optical industry, but could applied to anyone that purchases basically anything from a store. When I started out in optics I was taught all about ‘Customer Service’ and what that meant. ‘The customer is always right’ etc was used as if it […]

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The Eyewear Girl: Australian Eyewear Advocate

Say the word ‘Influencer’ and you get a very mixed reaction from almost every audience. The most well known type of influencer is a fashion or travel influencer, who you see sharing stunning pictures every day in the world’s most exotic places, and wearing the latest fashion trends and making their pages look like a […]

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