Frame fit: Nose pads

When helping customers select a new frame it seems that there are only ever two types of people – those who want notepads, and those who definitely don’t! These days with the amount of metal frames being made  – and made well! – it’s time we had a little talk about how to wear them. […]

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Your Customers’ Inner Voice

(Side Note: Optical Dispenser is the Australian term for Optician.) These days Being an Optical Dispenser in Australia in 2019 is extremely underrated. Not only do we deal with the day to day running of a store, keeping up with changes within the industry, health care policies and procedures, fashion and new products (all fun […]

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Time to talk PD’s

If you do know what a PD is, you probably know where I’m going with this. If you don’t, it’s VERY important that you keep reading! Let me start by saying, If you don’t know what PD stands for If you’ve never had this measurement taken professionally before If you actually care about the health […]

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Where to start when looking for new Eyewear

One of the most common questions I get asked by people who need a new frame is: “Where do I start?” as their terrified faces scan the walls of frames in front of them. What annoys me is when some salespeople/ dispensers/ opticians at this point, head straight to the frames and THEY start picking […]

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